Return, Exchange & Store Credit Policy

At Tantava, every product is carefully checked before dispatch. We aim to provide a smooth and transparent shopping experience.

Order Cancellation

Orders cannot be cancelled after placement.

Tantava does not provide monetary refunds.

For eligible cases, customers will receive Store Credit after verification.

Exchange is available only for:

Exchange requests must be submitted within 5 days of delivery.

Products must be:

Products showing signs of use, damage, alteration, or washing will not qualify.

If you receive a damaged or incorrect product, please share:

within 24 hours of delivery.

After verification, Tantava may provide replacement or store credit.

Customers may be responsible for return shipping charges unless the product received is incorrect or defective.

Approved returns/exchanges will receive:

Sale and discounted products cannot be exchanged unless there is a major manufacturing defect.

Customized, altered, worn, washed, or damaged products are not eligible for exchange.